Device management software

Device management is a systems management function focused on administering endpoints and enforcing policies across your network, software, Windows server, and corporate data. As a device management solution, the PDQ suite makes it easier to standardize, automate, secure, and audit your Windows endpoints.

IT man smiling
IT man smiling

Must-have device management features

PDQ offers easy-to-use features that address multiple facets of device management, including user configuration, inventory, deployment, and more.

Inventory management

Tracking hardware and software assets supports monitoring and compliance, making inventory management a cornerstone of device management.

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PDQ UI showing machines based on Dynamic Collection featurePDQ UI showing machines based on Dynamic Collection feature

Collections

Leverage convenient, prebuilt groups, or select custom criteria for carefully curated collections.

Up-to-the-minute information

Collect current, detailed information on the software and hardware in your environment.

Software deployment and patch management

The PDQ suite gives you centralized control over software installation, updates, settings, and configurations for quick, convenient endpoint management.

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Scheduling UI i PDQ Deploy with Timer iconScheduling UI i PDQ Deploy with Timer icon

Machine targeting

Distribute app updates to the machines that need them when they need them. Your incredible precision will be the talk of the break room.

Extensive Package Library

Silently install popular, ready-to-deploy applications, like Windows cumulative updates, Google Chrome, Microsoft Edge, and Microsoft Teams.

Scheduled deployments

Schedule routine updates to deploy during off-hours when users are out of the office and you’re comfortably curled up in bed.

Reporting

With PDQ’s detailed insights, you can monitor performance, compliance, and security.

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Report UI in PDQ Inventory with chart iconReport UI in PDQ Inventory with chart icon

Generate reports

Prepare an awe-inspiring array of documentation on devices, apps, deployments, and more.

Postdeployment notification

Never lie awake at night wondering how your deployment is going. PDQ Deploy’s notifications keep you in the know.

Customization

PDQ’s flexible features allow you to cater device management to your unique organizational requirements and workflows.

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PDQ Deploy UI showing prebuilt tools feature with decorative custom iconPDQ Deploy UI showing prebuilt tools feature with decorative custom icon

Utilize the Tools Library

In PDQ Inventory, employ tools for common tasks, including reboots, remote commands, Wake-on-LAN, event logs, maintenance, and name resolution.

Custom scripts

Script in PowerShell (.ps1). Execute scripts, copy over files, force reboots, or send users messages detailing your preferred break-room treats. Your choice!

What are the benefits of device management?

Device management with PDQ can enhance data security, performance, collaboration, and productivity while saving money.

If you’re managing only a few machines, you may be able to maintain a device inventory, configure machines, secure devices, and provide technical support on a case-by-case basis without a device management solution. But a piecemeal approach becomes increasingly problematic for large enterprises. Luckily, a strong device management tool, like PDQ, is broad enough to offer an expansive array of benefits:

  • Heightened endpoint security management 

  • Greater productivity through automation 

  • Centralized access to system information 

  • Improved access control 

  • Simplified troubleshooting 

  • Cost savings 

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Deploy and Inventory Management illustrationDeploy and Inventory Management illustration

Remote device device management

Use our agent-based solution, PDQ Connect, to keep your fleet up to date and secure via the cloud. View real-time data, deploy software using custom or prebuilt packages, and automate IT tasks — from one platform to any internet-connected Windows PC.

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PDQ Connect homepagePDQ Connect homepage

PDQ vs. leading device management competitors 

PDQ Deploy & Inventory's device management

PDQ Connect’s device management

Leading competitors

Automated patch management features

yes

yes

yes

Streamlined Windows environment systems management

yes

yes

yes

Active Directory sync

yes

no

yes

Agentless over-network deployment

yes

no

no

Agent-based remote deployment

no

yes

yes

Large ready-to-deploy Package Library

yes

yes

no

Helpful Tools Library with ready-to-use commands

yes

no

no

Custom script deployment

yes

yes

no

Detailed reports

yes

yes

no

Straightforward setup and use

yes

yes

no

Extensive knowledge base

yes

yes

no

Device management FAQs

What is device management?

Device management systematically oversees device software and hardware through the full asset lifecycle. In short, it entails anything necessary to monitor, secure, and support devices in your environment. A remote device manager, like PDQ Connect, extends coverage to distributed machines via a remote agent-based connection, simplifying work-from-home and hybrid setups.   

Device management covers all endpoint devices (however, mobile devices typically require MDM software, and IoT devices call for a specialized solution). Because of this broad focus, device management has many subsets:  

It is also closely related to several other functions: 

What are the challenges of device management?

Device management often carries the following challenges:  

  • Managing diverse hardware and software 

  • Keeping operating system software and applications up to date 

  • Securing the environment 

  • Overseeing remote devices 

  • Staying within budget 

  • Managing BYOD devices and personal devices 

PDQ’s product suite tackles these challenges head-on with robust solutions to simplify your device management process.

How do you incorporate device management?

While a well-planned device management process ultimately saves time and effort, it requires some legwork upfront. You need to understand your environment, goals, and resources to determine the most effective tool. These steps can help you implement a process that works for your company:  

  • Set a budget 

  • Identify relevant stakeholders 

  • Assess your current process 

  • Inventory existing assets 

  • Consider which device management functions are most essential to your business 

  • Document relevant policies 

Unfortunately, there’s no one-size-fits-all approach. A free trial of PDQ can help you better understand your environment and its requirements, but many businesses ultimately need several solutions to cover the full spectrum of device management functions. That said, weighing your needs and goals can help you prioritize and find a balance of features that works for you (and your budget).  

If you don’t have the staff to oversee device management in house, you can also hire a device management service. 

What are device management best practices?

Employing device management best practices can help you streamline your processes to maintain a healthy environment with less hassle. Here are a few key best practices to keep in mind:  

  • Maintain a current inventory of hardware assets and software applications 

  • Automate routine tasks 

  • Take a proactive approach  

  • Pay special attention to attractive targets for cybercriminals 

  • Teach users the basics of your processes and scheduling 

  • Monitor security policy adherence 

  • Hire managed services if you don’t have the necessary in-house resources 

When coupled with the PDQ product suite, these best practices can help you optimize your device management program to generate maximum results with minimum work. 

How do you choose the right device management software?

Selecting the best device management tools requires a comprehensive understanding of your environment and needs. Device management encompasses many functions, so solutions vary significantly in their features and scope. Consider the following factors to find high-quality device management software for your business:  

  • Ease of use 

  • Admin console interface 

  • Automation 

  • Feature set 

  • Level of visibility 

  • Remote support 

  • Managed device enrollment process 

  • Available technical support 

After you’ve found a device management solution you’re interested in, schedule a demo to see what it can do, assess the ease of use, and ask questions. 

Obviously, we recommend the PDQ product suite. We made it and use it ourselves, so we know it can handle even the most frustrating device management tasks. But even if PDQ isn’t right for you, our free trial can improve your visibility and give you a better idea of what you’re looking for.  

How do you manage multiple devices remotely?

The simplest solution for remote device management is an agent-based tool, like PDQ Connect. A remote Windows device may be harder to reach, but sysadmins must maintain remote access for effective management. With PDQ Connect, you can manage any Windows devices with the agent installed whenever they are online.  

PDQ Deploy & Inventory also allow you to manage remote devices using an agentless approach as long as those machines connect to your VPN.   

You’ll also probably need an MDM solution, and SimpleMDM is up for the challenge. This mobile device management software supports your Apple devices in your environment, playing nicely with Apple Business Manager to enhance your mobile security and other mobile device management work.

Sound too good to be true? Try it for yourself.